Stratechery by Ben Thompson (Link) #__journals #ai #design leaders #service design #strategy & innovation
Rosenfield Conference Talks (Rosenverse) (Link) #ai #co-design & co-creation #conferences & talks #leadership & team development #research #service design #ucd
End The Phone Call Nightmares (Article) #accessibility #ai #disability studies #inclusion #service design #voice ui
Northern uses AI to trial British Sign Language announcements (Link) #accessibility #ai #service design
Automating public services: A careful approach - Promising Trouble (Article) #ai #service design #strategy & innovation #ux & design
Definitions, digital, and distance: on AI and policymaking (Article) #ai #public sector & policy #service design
Why I wrote an AI transparency statement for my book, and think other authors should too | Kester Brewin (Article) #ai #content design #service design #strategy & innovation
