Natasha Jen on the power of being a critical thinker in the design world (Article) #design leaders #design principles #mindsets #thinking (reflections) #ucd
Understanding and designing for changing mindsets during a global pandemic - Canadian Digital Service (Link) #government #mindsets #ucd
Goodbye personas! How mindsets can help you build empathy and reduce bias (Link) #job stories #mindsets #personas #ucd
