Hello mindsets! A new way to understand users (Link) #job stories #mindsets #personas #ucd Saved by Chris
Goodbye personas! How mindsets can help you build empathy and reduce bias (Link) #job stories #mindsets #personas #ucd Saved by Chris
The difference between job stories and user stories (Link) #content design #job stories #user stories Saved by Chris
Content design techniques: User and job stories (Link) #content design #job stories #user stories Saved by Chris